Earlier today, 37signals, posted an article, which referenced an in-depth review of Highrise by Robby. This review has various tips for getting started with Highrise, and how our team has integrated it into our internal workflow. We’ve been able to use a little GTD along with the Mail.app Act-On plugin to painlessly keep track of our new inquiries.
After trying many other products, none of which ever met our needs, Highrise has become a major fixture in our process for sales, contact management and networking. Also, Basecamp recently received a little spit and polish to give both products a common look and feel, which has made the integration all the more seamless.