When employees travel… we encourage them to bring back a magnet to add to our collection.
Magnets
29 Aug 2012
Question your (old) ways.
28 Aug 2012
If you have always done it that way, it’s probably wrong.
Ten years ago...
23 Aug 2012
Ten years ago today, I purchased a domain name for a new business venture.
Keep Calm and Make it a triple espresso...
16 Aug 2012
We’ve turned our poster into a coaster. Now available in the shop.
Cooper UX Boot Camp - Annie spotted
8 Aug 2012
Our very own, Annie, was spotted in Cooper’s UX Boot Camp photo gallery. Looking forward to hearing what she learned and accomplished down in San Francisco last week.
AlphaClone on Bloomberg TV
24 Jul 2012
Our client, Mazin Jadallah, was on Bloomberg TV today to talk about his business, AlphaClone
Latency is the web's bottleneck
24 Jul 2012
In fact, upgrading from 5Mbps to 10Mbps results in a mere 5% improvement in page loading times! In other words, an average consumer in the US would not benefit much from upgrading their connection when it comes to browsing the web.
However, the latency graph tells an entirely different story. For every 20ms improvement in latency, we have a linear improvement in page loading times.
The only ones
23 Jul 2012
You do not merely want to be considered just the best of the best. You want to be considered the only ones who do what you do.
Feedback - 3 rules for collecting it from customers
22 Jul 2012
Our good friends over at Intercom have posted a great writeup on how to be strategic about collecting customer feedback.
Mobile - Getting all of our content on mobile
20 Jul 2012
First order business is getting all of our content on mobile, in a format that’s readable, navigable, and searchable. Someone called me out recently for calling that “content strategy,” suggesting that making that happen isn’t really a “strategy.” You know what? It’s not. It’s tactical, it’s wonky, and it’s hard work. It’s also our most important job.
If I could prioritize the efforts of our community over the next 3-5 years, I’d spend 80% of our efforts on the problem of cleaning up our desktop content and getting it all (at least, all the good stuff) onto mobile. Let’s use our 20% experimental time to explore how to prioritize content differently based on what we think we can intuit about user intention based on device and location. And let’s give each of those problems the appropriate weight in our discussions.