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Strategy Posts

Quote  |  Strategy

Conversion Rates as the wrong metric

18 May 2012

For any e-commerce site, I have the perfect advice on how to raise their conversion rate significantly. All they have to do is stop marketing. Once they stop marketing, the number of visitors will drop to only those who are already loyal customers.

Because those visitors are loyal, they are probably only coming to buy something. The ratio of purchasers to visitors will skyrocket. Sales will likely drop, but conversion will go sky-high.

Sounds great, right? That’s the other problem with the conversion rate ratio: it’s not at all related to the other business operations.

Jared Spool from Avoid Ratios For Metrics – Moving Beyond Conversion Rates, Part 1

Let's avoid getting too focused on conversion rates.

Quote  |  Strategy

comScore provides mobile social media insights

15 May 2012

The 25.6 million Twitter mobile users had an average engagement of nearly 2 hours during [March]. By comparison, people visiting on their computers spent just 20.4 minutes on Twitter.com…

Mobile Metrix 2.0 findings from comScore's latest press release

In terms of mobile trends, what is perhaps even more significant than the above statistic is this: The average U.S. smartphone subscriber spent 441 minutes engaged with either the Facebook app or mobile site. This is in comparison to the 391 minutes that the average Facebook user spends interacting with the desktop site. Yowza! Mobile! I expect to see the same trends when I check the analytics of my soon-to-be wildly popular dating site, OkDeluded (OkStupid was taken).

Article  |  Strategy

Transition to Mobile

12 Apr 2012

With all of the talk about mobile best practices, some are neglecting to factor in the reality of existing sites and existing budgets. Just because you don’t have the time or money to completely revamp your site for a mobile audience doesn’t mean you shouldn’t consider a mobile strategy. A separate mobile-version of your website might be the perfect first step.

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Article  |  Strategy

Mobile Web Statistics - Short and Sweet

11 Apr 2012

In preparation for the launch of Planet Argon’s Mobile Web Development Services page, I set out to find some current mobile phone and mobile web statistics. One blog led to another, which led to a few different articles, which eventually led to comScore’s 2012 Mobile Future in Focus report. comScore, a self-described “global leader in measuring the digital world,” released the report in order to examine “insights into the mobile and connected device landscape in 2011 and what they mean for 2012.” Here are a few such insights:

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Article  |  Strategy

Researching Product Reviews Across the Web

7 Nov 2011

How well do you rate?
Have you ever made a decision based on someone else’s recommendation? Of course you have. According to a Nielsen survey

“nine in every 10 Internet consumers worldwide (90%) trust recommendations from people they know, whilst seven in every 10 (70 percent) trust consumer opinions posted online.”

This means 70% of us have at one time used a recommendation, by someone we’ve never met. Might be a strong enough reason to focus on building this type of feedback mechanism for your website.

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